Salesforce.com, Inc Delivery Team Lead (Manager, Technical Consulting) in Tel Aviv, Israel
Job CategoryCustomer Success Group
The Manager Technical Consulting will be responsible for the development and delivery of force.com Platform components. We are seeking an individual who can drive projects and provide leadership for a group of technical consultants in an innovative and fast paced environment. You will be responsible for the overall planning, execution, and success of the projects. The person filling this role will guide and managing 6-10 direct reports.
The ideal candidate will have a proven track record of increasing responsibility and success, building and leading technical team(s). This job requires strong technical ability, excellent project management skills, great communication skills, a motivation to achieve results in a fast-paced environment, high creativity and great analytical reasoning skills.
Lead the evaluation of business and technical requirements; review and guide project vision and direction, implementation approach and key artifacts; direct early solution evaluation around gaps/risks, including the pro-active management of issues and effective engagement with executives, the Account Team, Engineering, and Product Management
Direct and mentor diverse teams of resources in technical delivery aspects (customer, partner, colleagues), especially where the TSA does not have direct authority over all resources and must carefully consider communication strategies, executive influence, differing or conflicting goals, and other similar non-technical challenge
Identify and lead or contribute to internal strategic initiatives to grow the consulting practice and IP/toolsets, Strategic Services brand, and teammates' skill sets
Build relationships with business partners, internal and external; contribute to broader goals and growth beyond the scope of a single or your current project
Willingness to travel when needed
Set performance goals for team members; evaluate performance; provide coaching and facilitate professional development of cross functional teams.
Recruit and hire and onboard world-class technical consultant.
Must be able to guide and work with technical consultant teams, product management, cross functional units, and upper-management
Extensive hands-on technical consulting and solution implementation experience, including with one or more common enterprise software solutions (e.g. CRM, ERP), demonstrating positions of increasing responsibility and management/mentoring of more junior technical resources; experience with Waterfall and/or Agile implementation methodologies
Proven ability to analyze, design, and optimize business processes via technology and integration, including leadership in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases
A thorough understanding of web services, data modeling, and enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
Demonstrably excellent, context-specific and adaptive communication and presentation skills across a variety of audiences and situations; established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies
Ability to drive a project throughout the full software development lifecycle.
Strong knowledge of software development methodologies and best practices
Results orientation with a focus on delivering value for the customer
Excellent interpersonal, writing and verbal communication skills.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!