Salesforce.com, Inc Solution Engineering Leader | ESB APAC in Sydney, Australia

Job CategorySales

Job DetailsESMB APAC Solution Engineering Leader

You will have responsibility for leading the Solution Engineering [SE] resources aligned to the ESMB [Emerging, Small to Medium Business] team across Asia Pacific which includes Australia/New Zealand [ANZ], India and Singapore. You will partner with the Sales Leader of the Commercial Business Unit for Asia Pacific ESMB to meet and exceed revenue targets, define solution go to market plays, resourcing, enablement and other priority areas. You will be a second line manager having responsibility for leading a mixture of managers and individual contributor SE's spread across ANZ, India and Asia reporting to you.Solution Engineering is the equivalent of sales engineering / pre-sales ie: resources who secure the functional and technical selection of Salesforce relative to alternatives. These resources assist with discovery, solutioning, demonstration, and business value phases of the sales cycle.Key responsibilities for the role include supporting the growth of the business, identifying, hiring and on-boarding talent, prioritising and allocating resources, mentoring and nurturing team members, performing employee performance reviews, and strategic deal reviews. You'll need to be hands on and need to actively work with your team members to pursue complex challenges, as well as oversee corporate/external resources when required. You will also drive strategic initiatives and programs as needed and actively support the team's career development and advancement.This role can be based in Sydney, Melbourne or Singapore and will report to the SE leader for Asia Pacific .Required Skills:

You'll need experience leading SE teams including:

  • A demonstrable track record of success across the Asia Pacific region, specifically with small and medium businesses.

  • You'll possess good problem solving capabilities, be organised and able to switch your focus between multiple tasks.

  • Proficient with CRM technologies (or other enterprise business applications) and be able to present to both business and technical audiences.

  • Support your rockstar SE team by providing guidance on sales strategies, approaches to solving complex challenges, as well as the ability to represent the team's needs to executives.

  • Able to communicate equally with internal resources such as Sales management, Product Marketing, Development, and Customer success to gain commitment and support.

  • It will certainly help to have good fundamental sales skills (Value and Solution Selling) and advanced leadership skills.

  • Covering Asia Pacific you will be required to travel a minimum of one week per month and up to two weeks a month based on the business need.

  • Knowledge of advanced technologies and business processes including: modern web & mobile applications, cloud technologies and development, customer service trends analytics and artificial intelligence and detailed business processes.

Personality Traits:

  • Self awareness and ability to adapt to change.

  • Inquisitive, practical and passionate about technology and knowledge sharing.

  • Likes to be the first to know something and to understand why and how things happen.

  • Good at searching out information and experimenting, loves to concentrate on a particular topic and to tackle puzzles.

  • Good at explaining ideas and finding ways to keep people’s attention.

  • Vulnerability, which isn’t a lack of confidence in one’s capabilities, it is the acceptance of new truths and handling it with grace and dignity

  • Ability to motivate, mentor and champion team members

  • Creative, agile and fun!

Location:

Sydney, Melbourne or Singapore

About Us:

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Key Words:

Pre-sales, presales, pre sales, Manager, Management, Leader, solution consultant, technical sales, Sales Consultant, Solution Engineer, Technical Account Manager

*LI-Y Chris Wood

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!