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Salesforce.com, Inc Senior Solution Strategist - Datorama in Sydney, Australia

Job CategoryCustomer Success Group

Job Details

The Senior Solution Strategist is responsible for partnering with business stakeholders to create compelling visions while advising and executing on marketing strategies, establish needs, and recommend solutions to build a foundation for innovation. Using strong interpersonal skills, Datorama product knowledge, and industry experience, the Senior Solution Strategist will be responsible to lead consultative discovery sessions with key stakeholders necessary to execute business strategies and advanced marketing use cases.

The Strategist must maintain an ongoing comprehensive understanding of the cloud-computing ecosystem, marthech and advertising technology industry in order help customers to build best in class solutions.

Responsibilities:

  • Be a part of the global professional services team that will consist of integration & data experts

  • Ability to understand the customer's business problem and define customer's objectives, goals and deliverables

  • Translate customer goals into deliverables that are strongly focus on business values

  • Interface with stakeholders on a regular basis to provide thoughtful leadership on marketing strategy

  • Develop a marketing framework by identify use cases and to enable capabilities and roadmaps

  • Coordinate between various internal departments (including Engineering, Product Management, customer facing team, Sales, and Support) to execute on marketing use cases implementations

  • Define development methodologies to improve delivery with business values at the center

Qualifications:

  • 10 + Years of experience in Martech and advertising technology industry

  • Must have interpersonal skills, ability to work in teams and interact frequently with customers in order to determine their needs

  • Proven time management and prioritization skills in a dynamic environment

  • Demonstrated ability to communicate ideas clearly and concisely to leadership

  • Experience working with external stakeholders and the ability to present complex ideas in a way that will flex to various audiences

  • Has the ability to influence customers marketing decisions and present high-impact messages to customers

  • Willing to travel up to 30% as needed

About Datorama, a Salesforce Company:

Datorama’s marketing intelligence platform transforms the way marketers optimize their marketing performance, business impact, and customer loyalty. With Datorama, customers can:

  • Automatically connect all their disparate marketing tools and reports in one centralized place

  • Access and act on the right cross-channel KPIs, dashboards, reports and AI-powered insights

  • Optimize and report on every investment, performance, and outcome across the customer journey Datorama powers marketing intelligence for thousands of brands, agencies and publishers globally including IBM, Nike, Ticketmaster, Viacom, and Neo@Ogilvy, helping them make smarter marketing decisions every day.

Datorama has a global presence and was recently named a Gartner Cool Vendor and ranks #35 on the Deloitte Fast 500 list

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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