Salesforce.com, Inc Manager, Partner Practice Development, Sales Cloud / CPQ in Sydney, Australia

Job CategoryAlliances & Channels

Job Details

Background

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and featured on Fortune's 100 best companies to work for 10 years in a row, named #1 in 2018. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Role Description

The Partner Practice Development team invests in our partners to accelerate their growth and sales/delivery competency in alignment with our go to market strategy by region, cloud and industry. We intelligently guide our partners through scalable learning journeys, 1:many resources, and 1:1 engagements that empower them to drive business value for our Customers. As the regional leader for developing Sales Cloud and CPQ practices, you will collaborate closely with the Partner Practice Development Global teams, Sales, Customer Success and Trailhead teams to accelerate the growth of our partner ecosystem by creating and fostering a world-class community of educated and successful Partners that drive revenue and customer success.

You will be responsible for the development, communication and delivery of the Sales and CPQ enablement strategy across partner tiers and segments. You will join a team of highly motivated individuals from technical and sales backgrounds whose core mission is to engage, educate and enable our Consulting and Reseller partners on pre-sales, sales, delivery, customer management skills and industry POVs to drive revenue and increase customer success. This role will report to the Director of Partner Practice Development for APAC.

You must have a strong sense of accountability in the enablement programs designed and delivered by the Partner Practice Development organization. You will balance strategy with ability to deliver formal and repeatable education, enablement, and engagement to develop the Consulting Partner ecosystem within the APAC region. Your communication skills, both written and verbal, are paramount to establishing working relationships with business stakeholders and executives. Success in this role requires the ability to collaborate with and influence Partners, regional sales teams, supporting channel organizations, and other key stakeholders.

Responsibilities

  • Build and maintain exceptional relationships with senior sales stakeholders in Product, Partner Sales, Partner Account Management, Sales, Solution Engineering and Customer Success Group to understand and align with their needs, business challenges and Partner enablement priorities

  • Deliver Sales Cloud and CPQ enablement webinars, workshops and other programs, embracing programmatic approaches that are relevant to partners and scalable across the entire partner ecosystem

  • Contribute content and moderate discussions with partners in the Partner Community

  • Provide regular updates on status and progress to senior stakeholders in Alliances, Sales and Solution Engineering

  • Identify business and technical enablement gaps and work across teams to facilitate content development and delivery prioritization and trade off discussions

  • Leverage metrics and analysis to determine prioritization of enablement tools, programs and processes

Desired Skills/Experience

  • Broad-based business and technology expertise with 10+ years of experience in implementation delivery or channel technical management role focused on enterprise level businesses or Global System Integrators like Accenture, Deloitte, PwC, Agencies as well as boutique and regional System Integrators

  • Proven success managing programs/projects that deliver success outcomes at scale; demonstrated leadership driving these results in large, fast paced, cross functional environments

  • Ability to distill business requirements of Partner Sales and Account Managers with active listening skills and critical thinking

  • Ability to strike a balance between big picture planning and detailed level execution tracking

  • A deep appreciation and talent for simple solutions to complex problems

  • Strong executive engagement and influence skills

  • Flexibility and ability to adjust on the fly to new demands; sense of urgency

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!