Salesforce.com, Inc ​Technical Consulting (Architect and Developer) in San Francisco, California

Job CategoryCustomer Success Group

Job Details

Our Strategic Projects consulting team delivers large-scale, custom salesforce implementations. Engagements span across any Salesforce cloud product or solution, and often include multi-cloud implementations. Our Technical Architects and Salesforce Developers work directly with customers to design and build transformational solutions that deliver incredible business value.

We have a variety of technical roles open on our Strategic Projects team, send us your resume, and we will follow up with you, if your profile aligns with the preferred skills / experience.

Current Roles & Ideal Locations:

  • Technical Architect: Atlanta, Austin, Boston, Chicago, Dallas, Denver, Los Angeles, Minneapolis, New York, Philadelphia, Phoenix, Salt Lake City

  • Salesforce Developer: Atlanta, Austin, Boston, Chicago, Dallas, Denver, Los Angeles, Minneapolis, New York, Philadelphia, Phoenix, Salt Lake City


Technical Architect

The Technical Architect is responsible for successfully designing and managing the delivery of cloud based solutions and technologies. These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies. It also requires that the Technical Architect maintain an ongoing comprehensive understanding of the cloud-computing ecosystem. Technical Architects typically will specialize in a salesforce platform (e.g. Force.com , Sales, Service, Community, IoT, Einstein, Marketing, Commerce Clouds) but ability to develop solutions cross-cloud is becoming more critical.

Responsibilities

  • Working closely with Delivery Managers, Functional Solution Architects and directly with clients to architect technology solutions to meet client needs.

  • Designing transformational technical solutions and working directly with customers to meet their business requirements in accordance with industry best practices

  • Leading and mentoring the development team on the project.

  • Enforcing sound development practices and ensure the quality delivery of enterprise solutions.

  • Serving as a trusted advisor to the client.

  • Working collaboratively and having very strong communication skills, especially in teaching complex concepts, and creative, prescriptive thinking

  • Identifying and leading internal strategic initiatives to grow the consulting practice; serving as an active contributor to the overall knowledge base and expertise of the community.

Preferred Qualifications and Skills:

  • BA/BS degree or equivalent

  • Experience developing technology solutions.

  • Experience managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.

  • Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs.

  • Relevant salesforce platform development experience

  • Relevant salesforce certifications

  • Experience overseeing team members.

  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

  • Ability to work independently and be a self-starter.

  • Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.

  • Travel to client site (average of 50%), but may be higher or lower based on the client engagement.


Salesforce Developer

Job Description

The ideal Salesforce Developer is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas and commit to seeing issues through to complete resolution.

Responsibilities

  • Help clients consistently meet/exceed goals and metrics

  • Contribute to customer success through front and backend solution development and release management

  • Deliver high client satisfaction (CSAT)

  • Continued professional growth and development

Preferred Qualifications and Skills:

  • BA/BS degree or equivalent

  • Relevant salesforce platform development experience

  • Relevant salesforce certifications

  • Ability to work independently and be a self-starter.

  • Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs.

  • Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.

  • Travel to client site (average of 50%) but may be higher or lower based on the client engagement.


Leadership Qualities:

  • PASSION: Passionate about Customer Success

  • BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on

  • LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships

  • COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

  • STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message

  • TEAM PLAYER: Proficient at collaboration and working with members of a team

  • URGENCY: Ability to move fast and drive business value and results

  • OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart

  • TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability

  • ADAPTABLE: Excels in high levels of uncertainty and change

  • COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community’s knowledge and resource base

About Salesforce:

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!