Salesforce.com, Inc Summer 2019 Intern - Technical Writer in San Francisco, California

Job CategoryIntern

Job Details

Turn your interests in technology and explaining how things work into a career! If you’re studying technical writing, creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We're based in San Francisco and we've got one of the best technical writing teams in the business. We work collaboratively with developers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides; we create Trailhead online learning tutorials , videos, and other user assistance to help customers use a variety of business applications. You're a great match if you're self-directed, passionate about technology, and are interested in producing high-quality documentation. You’ll learn innovative technical communication tools and Agile methodologies to build a career! Responsibilities: Create and update documentation and user assistance for Salesforce products. Experience/Skills Required:

  • Excellent writing and editing skills

  • Ability to meet tight deadlines

  • Ability to adhere to styles and processes

  • Ability to learn new technologies quickly

  • Focus on quality and details

  • Strong team player

  • Customer advocate

  • Working towards a Bachelor's or Master’s degree in a technical or communications field

    Experience/Skills Desired:

  • Knowledge of XML or HTML

  • Experience with authoring and publishing tools

  • Experience with video and image editing software

    Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We’re included in Fortune Magazine’s “100 Best Workplaces for Millennials” and “Most Admired Companies” lists. Our CEO, Marc Benioff, has been honored as one of the Highest Rated CEOs on Glassdoor. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!