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Salesforce.com, Inc Sr. Associate, Workforce Development Engagement, Salesforce.org in San Francisco, California

Job CategorySalesforce.org

Job Details

Sr. Associate, Workforce Development Engagement, Salesforce.org

Location: San Francisco, CA

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of all time, providing access to data, knowledge, and—above all— connections. Salesforce.org gets our technology in the hands of nonprofits and education institutions so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. As a part of our Workforce Development initiatives, Salesforce.org invites participants from non-profit and educational institutions to participate in professional development and skill building activities with Salesforce volunteers with the goal of enhancing career exposure and building skills and social capital through professional networks.

Overview:

Salesforce.org is seeking a Senior Associate, Workforce Development to join our team and play a key role in ensuring we are delivering the highest quality workforce development volunteer experiences for employees and participants from local non-profit and educational institutions. This person will also play a key role in planning and executing the Future Executive Summit at Dreamforce and supporting the scaling of workforce development volunteerism globally through the creation of toolkits and resources for employees. This role will report to the Senior Manager, Workforce Development. This individual must possess passion and experience working with underrepresented young adults.

Role Description:

Strategic Events & Program Management:

  • Build internal and external partnerships to deliver programs and events; create program structure, recruit and train employee volunteers, track outcomes, and celebrate successes through communications, events, and other channels

  • Project manage and support event logistics and implementation of volunteer engagements with strategic partners, including large scale events with multiple stakeholders

  • Design and facilitate workforce development content for volunteer activities to ensure impactful and high quality experiences for our young adult participants and volunteers

  • Capture and use data and feedback to identify trends and iterate on volunteer events and programs

  • Oversee content and volunteer support for Future Executive Summit, a “conference within a conference” for young adults at Dreamforce; lead content development and identify facilitators, partner with local non-profits to source 400+ young adult attendees, develop and deliver volunteer trainings for attendees and Salesforce employees

Resource Building & Volunteer Enablement

  • Create robust resources, toolkits, and trainings to enable and empower employees to lead the planning and ownership of ‘self-service’ Workforce Development programs

  • Identify and support Workforce Development employee volunteer leaders in Salesforce HQ who have the desire and capacity to champion Workforce Development initiatives

  • Build partnerships with teams and business units that directly align to training(s) provided by or desired by nonprofit and education partners

  • Develop a program to recognize champions and elevate their stories across the company to inspire employees to engage in Workforce Development volunteerism

  • In partnership with the Employee Engagement team launch a Future Ready Leadership Council in HQ and recruit Future Ready Workforce Development Champions to join

Marketing & Awareness Building

  • Create awareness for Workforce Development and Future Ready branded initiatives through various marketing channels such as blog posts, social media, Chatter (Salesforce internal social media tool), etc. in partnership with Salesforce.org marketing team

  • Create and catalogue and organize success stories, collateral and marketing materials to share with internal and external stakeholders

  • Serve as an ambassador of Salesforce.org and Future Ready programs to the business and stakeholders

Strategic Communications & Project Management

  • Build slide decks and other collateral to promote Workforce Development efforts to internal and external stakeholders

  • Draft stories about events, grantees/their constituents, and/or intern programs for use in various communication channels (i.e. blogs, email campaigns, etc.)

  • Develop and distribute communications to non-profit partners and employees in line with the Global Philanthropy and Volunteer Engagement team's voice and vision

Requirements

  • 3 - 5 years of experience in roles related to volunteer program management, event planning, and/or project management

  • Experience working directly with young adults, including program/event facilitation

  • Excellent people skills; comfortable in front of groups and working with diverse stakeholders

  • Ability to multitask, quick learner, and a self starter/intrinsically motivated

  • Must be an exceptional project manager, paying careful attention to details and deadlines, seamlessly managing and prioritizing multiple projects at any given time

  • Persuasive communication skills, particularly strong writing skills

  • Strong PowerPoint/Google Slides skills

  • Demonstrated passion for workforce development

  • Intellectual curiosity; exceptionally organized and detail oriented

  • Flair for building relationships and working collaboratively across teams

  • Sense of humor, enthusiasm, diplomacy, and patience

*LI-Y

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

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