Salesforce.com, Inc Senior Digital Marketing Analyst in San Francisco, California

Job CategoryMarketing

Job Details

The Senior Digital Marketing Analyst role at MuleSoft will be a key player in digital marketing initiatives not only for the marketing team, but across the entire company. The digital marketing team operates all of the channels that create customer interest, nurture prospects, and help seal the deal.

The incumbent in this role will plan and manage digital campaigns, employ data to make smart marketing decisions, and create content with a “customer-first, search engines second” mindset. While we’re looking for marketing knowledge, we’re also seeking someone who loves creating things, has innovative ideas, and is willing to put in the time to follow through and execute well.

The position will be part of the Digital Marketing team and will not only plan digital campaigns, coordinate lifecycle marketing projects, and create content assets, but will work closely with the web, creative, corporate and product marketing teams to drive more amplification for our marketing efforts and ensure it maps back to business metrics.

About the Position:

  • Develop and execute innovative integrated digital and social campaigns

  • Manage our presence, budget and bidding for Native Advertising

  • Monitor performance KPIs for online marketing activities and changes in trends, share insights and make recommendations to the marketing team

  • Build landing pages and test and optimize for maximizing conversion rates

  • Analyze web traffic using Google Analytics and provide suggestions on how to improve User Experience, Conversion rate and web performance

  • Utilize Marketo and Salesforce for reporting and optimizing campaigns

  • Audit campaign assets (landing pages, articles, social media posts, emails, whitepapers, eBooks, analyst reports, infographics, etc.) to ensure healthy traffic and conversion metrics

  • Measure and identify gaps in the marketing funnel and ensure constant campaign improvements over time

  • Manage multiple projects to stay on deadline and create appropriate release cadence

Position Deliverables:

30 Days:

  • Quickly come up to speed on MuleSoft’s products, market positioning, point of view and thought leadership

  • Shadow the team to understand our processes

  • Understand key metrics, which content assets are best meeting them and why

60 Days:

  • Maintain and enhance editorial calendar

  • Create a weekly queue of blog posts

  • Develop and maintain campaign calendar

  • Execute on webinar plan

  • Create and execute newsletter content plan

  • Perform quarterly content audit and enhance auditing process

90 Days:

  • Update outdated assets with new messaging

  • Maintain and enhance yearly campaign plan

  • Update and refine asset matrices

  • Content plan mapped out for new assets

About You:

  • Bachelor’s degree or minor in marketing, literature, history, philosophy, statistics, economics, science, mathematics or engineering

  • Strong writing skills and understanding of story generation and storytelling techniques

  • Experience creating content for different personas and pain points

  • Project management skills to manage editorial schedules and deadlines

  • Understanding of digital marketing, content marketing, and social media marketing

  • Ability to prioritize and manage various projects based on the changing business requirements

  • Strong interpersonal skills to influence others without formal authority and lead cross-functional teams

  • Knowledge of SEO, social, and digital marketing tactics

  • Proficiency in HTML

  • Demonstrated skills in collaboration, innovation, and tenacity

  • Skilled at problem solving and extracting insights from analysis

  • The ability to synthesize data, summarize issues, and think outside the box is essential

About MuleSoft, a Salesforce company

Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!