Salesforce.com, Inc Research Analyst in San Francisco, California
Job CategoryEvent Management
MUST be ONSITE in San Francisco, CA
Role Overview:We are looking for a passionate, data-driven equality champion to join the team. In this role, you will be responsible for providing the infrastructure and create innovative analysis to identify opportunities.Responsibilities:We are looking for a Research Analyst to support our organization. In this role, you will work with leaders across Salesforce.com functions to understand business needs, wrangle data from various systems, and perform sophisticated analysis to develop insights and intelligence.They will be responsible for delivering analytics, reporting, and data while managing high-level stakeholders from the executive team and their directs. Deliverables include detailed analytic models, custom performance analysis, and packaging findings into presentation-ready content for Salesforce executives. The successful candidate will have relentless curiosity Moreover, this person will excel at extracting insights from data and converting ideas to action. The role focuses on developing insights and applications for the company.
Work across all businesses to conduct ad hoc queries and analysis from marketing, sales and general business.
Create, generate, and analyze reports for trends and exceptions, and present recommended action plans based on the results
Develop and continuously improve measurement and finance processes
Evaluate existing tools and work closely with IT organization to prioritize and implement improvements
Create a culture of attention to detail, high-quality standards, and continuous process improvement
Demonstrate a comfort learning new technology
Also own programs/duties as assigned
The Successful Candidate Profile:
Familiarity with Salesforce products and dashboards
Sound judgment, discretion, and ability to properly handle confidential and sensitive information
Expertise with collaboration and productivity tools such as Salesforce Chatter, Quip, Gmail, Calendar, Hangouts, Drive, and Excel/Microsoft Office
Data-driven mindset with sharp attention to detail
Flexible, fast-moving, execution-oriented; track record of “getting it done.”
Environment: Experience working in a high tech, high-paced, hyper-growth environment
Can successfully align and team with different people at different levels, in different regions, and with partners/non-direct reports
Outstanding written and presentation skills; a compelling communicator
Runs cross-functional team meetings and uses program management discipline
BA/BS degree or equivalent combination of education, training, and experience
3-5+ years of data/operations experience
Ability to thrive in a fast-paced environment while multi-tasking, re-prioritizing projects, and communicating priority updates to stakeholders
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!