Salesforce.com, Inc Quality Assurance Engineer - Salesforce.org in San Francisco, California

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We’re here to help; visit us at Salesforce.org.

Job CategorySalesforce.org - Products and Technology

Job Details

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We’re here to help; visit us at Salesforce.org.

Salesforce.org is focused on bringing about a world where technology and collaboration accelerate solutions to the world's biggest problems. To achieve this vision, we have built a social enterprise that delivers world class products and services on the Force.com platform.

We are looking for a talented, self-directed, deeply technical individual to join our technology team. This is an amazing opportunity to have impact with thousands of nonprofits and higher education groups, while working on the best platform for building change-related business applications. The team is one where self-directed individuals thrive, and one where your vision for increasing the impactof the social change sector can be realized.

Who are you? You understand Salesforce.org customers and how they use the products. You see an error message as a challenge to be resolved with the help of your peers on the product delivery team. You have a sense of accomplishment when you fix problems, and you love to work toward the best experience for every user of our product. The Quality Assurance Engineer will report to the Director of Quality Assurance.

Preferred Qualifications (candidates without these qualifications should still apply):

  • Experience using and testing implementations of NPSP, V4S, HEDA, or SAL;

  • Experience in non-profit, higher education, or K12 space;

  • Experience using and testing Salesforce core (Force.com) application administration;

  • Experience in software development in AGILE teams;

  • Knowledge of context-driven, exploratory testing, and/or agile testing methodologies

Required Qualifications (if you do not meet every qualification, but meet most and are highly

  • Motivated to work and learn independently, please consider applying)

  • Experience in software testing, development, or other role on a software development team for

  • At least 3 years OR degree in software testing or computer science;

  • Demonstrated ability to actively contribute to design reviews, acceptance criteria generation, and user story requirements;

  • Demonstrated ability to ask essential questions, perform research, experiment, and document progress to solve complex problems;

  • Demonstrated ability to self-organize work tasks and prioritize multiple and sometimes competing priorities;

  • Exceptional communication skills, with an emphasis on active listening, asking clarifying questions, and an ability to address multiple communication styles;

  • Demonstrated ability to introspect, identify strengths and weaknesses, and ask for any help needed to grow and learn

Technical Qualifications

  • Know a version control system, preferably git

  • Know how to read code (preferably APEX, Python, Selenium)

  • Experience with or willingness to learn command line, bash prompt, CumulusCI, and other technologies leveraged to test and build our product

  • Knowledge of different kinds of testing and where/how they fit into the overall product life cycle

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!