Salesforce.com, Inc Program Manager, IT, All Levels in San Francisco, California

Job CategoryProducts and Technology

Job Details

About the Role

Salesforce is seeking an experienced IT Program Manager to lead large scale/transformational IT programs. This seasoned IT professional will lead the delivery of multiple enterprise-wide IT solutions. In this role, you will work closely with the IT Application Development, Vendors, Security, Support and other internal groups to manage the project(s) from initiation through execution or delivery. This seasoned IT professional will have a deep technical background and significant experience with both IT Infrastructure and Software Development.

PLEASE NOTE OUR CURRENT IT PROGRAM MANAGER OPPORTUNITIES BELOW

Your Impact

  • Lead the successful implementation of large scale, transformative IT programs

  • Charter large scale IT investments by facilitating the definition of program objectives, success criteria, scope, governance, multi-year schedule, and budget

  • Define effective program management processes, structure, roles, and responsibilities to the successful execution and delivery of business objectives

  • Lead business and IT executives in scope alignment and definition sessions, identify program critical success factors, and drive mitigation of significant issues and risks

  • Manage multiple technical teams providing technology and methodology leadership, ensuring the delivery of elegant and innovative IT solutions to high impact business opportunities

  • Implement and coach others in industry leading practices in program scope, schedule, and financial management

  • Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery

Minimum Qualifications

  • Bachelors of Science in CS, MIS, related technical degree or equivalent work experience with minimum of 3 years of technical work experience

  • 4+ plus years of project management or related experience

  • Successfully led at least 3+ enterprise-level cross-functional transformational programs

  • Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies

  • Develops, maintains, and strengthens partnerships with others inside and outside the project team who provide decision making, information, or support

  • Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise

  • Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer

  • Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback and making or eliciting suggestions for solutions/performance improvement

  • Calculates team velocity, ensures visibility by graphically charting iteration progress, and applies strong facilitation skills, ensuring team is continuously adapting and improving their productivity

  • Demonstrates mastery in all aspects of Project Management plan-driven methodology, including

o Scope Management

o Schedule Management o Financial Management o Issue & Risk Management o Vendor, Contract, & Resources Management o Execution Governance / Steering Committees, Monitoring, and Control
  • Well versed with SW development and IT Infrastructure practices, including a pertinent technical industry certifications

  • Strong business acumen and familiarity with broad range of business processes beyond those impacted project

Preferred Qualification

  • Active Project Management Professional (PMP) certification

OUR CURRENT IT PROGRAM MANAGER OPPORTUNITIES

Program Manager, IT Infrastructure - San Francisco

IT M&A Program Manager - Business Enablement - San Francisco

The Salesforce IT M&A Integration team leads and executes new and existing acquisition integration projects for the organization, working across all areas of the business and partnering closely with many cross-functional IT teams. We are looking to hire an exceptional, highly experienced program manager to lead our GTM/Business Enablement integration programs and portfolio of work. This position will report directly to the Director of IT M&A, and will also receive guidance with close collaboration from others on our team.

This individual will work on high visibility, time-sensitive business-driven integrations through the full lifecycle of discovery through deployment, including change request management and post-production enhancement intake process. The ideal candidate must have Marketing, Sales and Post-Sales full Lead-to-Cash business process and implementation experience on the Salesforce platform. Experience in back-office finance and HR business operations is desired.

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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