Salesforce.com, Inc Lead Security Abuse Engineer in San Francisco, California

Job CategoryProducts and Technology

Job Details

Salesforce is looking to add to our expanding infrastructure Heroku security team.

Heroku is a cloud platform that lets companies build, deliver, monitor and scale apps - We're the fastest way to go from idea to URL, bypassing all those infrastructure headaches. Heroku operates the premier platform-as-a-service, open to anyone with an email address. Sadly, not everyone is as mindful of being a good internet citizen as we’d like. We’re looking for dedicated abuse engineers to lead the charge against the jerks.

If you’re the right person for this job, you know spamming, scalping, botnetting, phishing, and a plethora of other inappropriate ways that villians will take advantage. You don’t want to play whack-a-mole, you want to automate it away and break their business model. You’re comfortable with heuristic tuning, and know that better is more important than perfect.

Key responsibilities:

  • Own breaking the cycle of abuse

  • Develop tools to automatically identify and remediate inappropriate use

  • Serve as the public face of anti-abuse

  • Work with diverse engineering teams to bake abuse-handling into the platform

  • Keep abreast of emerging trends in computer crime and fraud

Key Competencies:

  • Deep expertise in information security theory and practice, with specialization in at least one of:

  • Log analysis and forensics

  • Data mining

  • Machine learning

  • Linux kernel & userland execution environment

  • Web application security

  • Network security

  • Malware analysis

  • Able to work collaboratively across diverse engineering teams and products to meet organizational goals

  • Able to quickly understand and effectively analyze someone else’s code

  • Capable of thoughtful and deliberate action in a crisis situation

Desired Technical Skills/Experience:

  • Splunk and syslog

  • Amazon Web Services - EC2, S3, EBS, ELB, etc.

  • Linux - syslog, LXC

  • Languages - Ruby, Python, Java, Go, Shell

  • PostgreSQL, and NoSQL Databases such as Redis and Cassandra

Company Overview:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners, and communities, we are working to improve the state of the world!​

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!