Salesforce.com, Inc Event Supervisor, Ohana Floor (FTE Afternoon/Evenings and Saturdays) in San Francisco, California
Job CategoryFinance and Operations
Event Supervisor- Focusing on Tuesdays through Saturdays (Mainly 2pm to 10pm)
Global Real Estate team members are part of an award winning department continually pushing the boundaries of Corporate Real Estate in support of Salesforce’s 130 offices, in 86 cities, accommodating 25,000 employees. From our urban campus, Salesforce Towers, fully activated lobbies and cutting edge workplace designs, we challenge ourselves to strive to surprise and delight our employees and guests every day. In Global Real Estate, we work collaboratively to respond to challenges, motivate each other to do the best work of our lives, and enthusiastically celebrate our successes.This role will support Salesforce HQ Campus. This position can expect direct interaction with executives, customers and partners, lead event planning development and execution in support of Salesforce’s HQ campus. This individual will work closely with hospitality, facilities, and marketing teams.
These roles will manage and lead Salesforce events with a specific focus on Campus events but may extend beyond that as well.
The position is responsible for the operational excellence for our events and the holistic guest experience including but not limited to: executive receptions, partner events, non-profit events and employee events on evenings and Saturdays
Solid people management skills to lead, educate and motivate a team
Strong customer service and executive interaction experience.
Ability to multitask many events and projects at one time
Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging
Communicate regular event updates to management including Executive leadership
Continuous improvement and maintain global team documents and or playbooks for events
Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills
Pre, onsite and post event logistical management
Key Stakeholder for G-Cal calendar management for internal event space
Determine event goals, create and track measurements and metrics including event surveys
Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, Employee Engagement, and Salesforce. Org and Office of Equality to support direct efforts and collaborate closely to develop and successfully execute programs
Research and report creative event options and entertainment based on program format and budget
Note: For the Event Supervisor Role Weekdays, Evenings and Saturdays availability needed
For the Event Supervisor: 5+ years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment
Possess strong customer service experience; candidates with a solid events background and are highly personable and service focused
Use of G-cal and Google Suite platforms
Quip, CVent, PowerPoint, Event Software or CAD experience preferred
Bachelor's degree or equivalent experience required
Ability to manage multi projects at a given time w/a high level of expertise and skill
Personable, articulate, and professional under pressure
Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs
Experience in managing budgets, financial planning, tracking, analysis and reporting
Excellent problem-solving skills with ability to creatively negotiate demands
Results-oriented, customer driven, organized with attention to detail
Ability to assess and prioritize workload in a strict deadline oriented environment
Thrive on teamwork and overcoming obstacles
Experience with on-line registration systems and reporting
Ability to work a flexible schedule as needed - evenings and Saturday events
In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!