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Salesforce.com, Inc Event Supervisor, Ohana Floor (FTE Afternoon/Evenings and Saturdays) in San Francisco, California

Job CategoryFinance and Operations

Job Details

Event Supervisor- Focusing on Tuesdays through Saturdays (Mainly 2pm to 10pm)

Global Real Estate team members are part of an award winning department continually pushing the boundaries of Corporate Real Estate in support of Salesforce’s 130 offices, in 86 cities, accommodating 25,000 employees. From our urban campus, Salesforce Towers, fully activated lobbies and cutting edge workplace designs, we challenge ourselves to strive to surprise and delight our employees and guests every day. In Global Real Estate, we work collaboratively to respond to challenges, motivate each other to do the best work of our lives, and enthusiastically celebrate our successes.This role will support Salesforce HQ Campus. This position can expect direct interaction with executives, customers and partners, lead event planning development and execution in support of Salesforce’s HQ campus. This individual will work closely with hospitality, facilities, and marketing teams.​

  • These roles will manage and lead Salesforce events with a specific focus on Campus events but may extend beyond that as well.

  • The position is responsible for the operational excellence for our events and the holistic guest experience including but not limited to: executive receptions, partner events, non-profit events and employee events on evenings and Saturdays

  • Solid people management skills to lead, educate and motivate a team

  • Strong customer service and executive interaction experience.

  • Ability to multitask many events and projects at one time

  • Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging

  • Communicate regular event updates to management including Executive leadership

  • Continuous improvement and maintain global team documents and or playbooks for events

  • Ability to be consultative with clients looking to host events at HQ and possess strong public speaking skills

  • Pre, onsite and post event logistical management

  • Key Stakeholder for G-Cal calendar management for internal event space

  • Determine event goals, create and track measurements and metrics including event surveys

  • Co-manage external relationships (agencies, vendors) and work with internal teams; Sales, Real Estate creative team, Facilities, Employee Engagement, and Salesforce. Org and Office of Equality to support direct efforts and collaborate closely to develop and successfully execute programs

  • Research and report creative event options and entertainment based on program format and budget

  • Note: For the Event Supervisor Role Weekdays, Evenings and Saturdays ​availability needed

Required Skills:

  • For the Event Supervisor: 5+ years successful event management experience planning customer centric events, in a B2B, high-tech, fast-paced environment

  • Possess strong customer service experience; candidates with a solid events background and are highly personable and service focused

  • Use of G-cal and Google Suite platforms

  • Quip, CVent, PowerPoint, Event Software or CAD experience preferred

  • Bachelor's degree or equivalent experience required

Desired Skills:

  • Ability to manage multi projects at a given time w/a high level of expertise and skill

  • Personable, articulate, and professional under pressure

  • Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs

  • Experience in managing budgets, financial planning, tracking, analysis and reporting

  • Excellent problem-solving skills with ability to creatively negotiate demands

  • Results-oriented, customer driven, organized with attention to detail

  • Ability to assess and prioritize workload in a strict deadline oriented environment

  • Thrive on teamwork and overcoming obstacles

  • Experience with on-line registration systems and reporting​

  • Ability to work a flexible schedule as needed - evenings and Saturday events

  • In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary

*LI-Y

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