Salesforce.com, Inc Director Product Management in San Francisco, California
Job CategoryProducts and Technology
Description: The Director, Product Management will lead a team of Product Managers and Analysts in Salesforce's Business Technology organization. This people and product leadership role is also responsible for effective executive stakeholder and partner engagement. Directing work assignments, portfolio roadmaps, influencing the balance of scope-budget-timelines, strategic planning and staffing, and demonstrating agile expertise with functional-technical-operational processes are some of the other key capabilities for this role. Inspire delivery partners and stakeholders with an amiable aloha attitude, succinct storytelling, passionate pursuit of project performance, and a communal consciousness. Are you that somebody?Responsibilities:• Build, manage, multiply, coach and develop a team of outstanding individuals providing product management and business systems analysis for transformational enterprise projects, capability enhancements, and unparalleled partnership.• Guide a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for cloud-computing business operations.• Foster and facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.• Collaborate with security, architecture, engineering, quality, support, experience, and program management partners in coordinating delivery of complex, multi-multi objectives.• Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.• Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.Required Skills/ Experience:• Minimum of 12 years of professional experience with product, architecture, career and client leadership• B.A., B.Sc. or equivalent• Deep experience in enterprise products/applications with an emphasis on Service, Support, and customer relationship management systems (Salesforce preferred)• Technical expertise and evidence of mastery in implementing force.com solutions for scaling operations• Business savvy for budgeting, project structuring, vendor and partner management, staff structuring, and negotiations• Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint• Familiar and comfortable with agile/scrum development methodologies• Able to put his/her hands-on experience to use and work as an individual contributor (when required)• Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills• Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suiteDesired Skills/Experience:• MBA, MSc or equivalent• Familiarity with object-oriented programming and experience with J2EE technologies• Experience in professional services roles/engagements• Agile/scrum certifications• Force.com certifications• SaaS business model/operations• A physical or creative channel for balancing an immersive, professional environment• Experience with the Force.com and Visualforce development platforms highly beneficial• Travel requirements: less than 10%
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!