Salesforce.com, Inc Director, Internal Audit (Technology) in San Francisco, California

Job CategoryAudit

Job Details

Internal Audit (IA) is an independent and objective function that uses an advisory approach to assist salesforce with meeting its objectives in a fast-paced and dynamic environment. We partner with the business to identify and evaluate risks and provide recommendations that enhance the effectiveness, efficiency, accuracy and scalability of the company’s processes, information systems, and internal control environment. Our team supports all aspects of the Company’s operations and conducts financial, compliance, and operational audits.Successful candidates for the Internal Audit Director, Technology, position:

  • Will be accountable for delivery of high-quality technology audits and projects globally.

  • Has a high level of integrity and driven by “doing the right thing”.

  • Be able to understand, effectively communicate and assess technical concepts, system architecture, information security elements and the related risks.

  • Will be firm and articulate, with the ability to communicate technology process recommendations and findings in a poised, diplomatic and adept manner.

  • Will effectively maneuver through the corporate and local organizations, influence, engage and inspire others, and keep up with the ever-changing, growing technology landscape of the Company

  • Be an excellent leader, with the ability to cultivate a culture of trust and mutual respect in a cohesive and high performing team environment, with a strong focus on coaching and mentoring of team members

The internal audit function reports directly to the Audit and Finance Committee of the Company’s Board of Directors. The Internal Audit Director, Technology will report directly to the VP, Internal Audit.Responsibilities:

  • Maintain a strong understanding of and influence salesforce.com’s technology and related business models, including:

  • associated challenges, policies, processes, systems, underlying controls, and control environment

  • technology-related risks and the associated risk assessments and risk management opportunities and pitfalls

  • Become a trusted advisor to various business partners globally, including Technology & Product Leadership and the Tech Compliance team

  • Accountable for overseeing operational audits within the Technology and Product departments. Including:

  • Build a strong understanding of the process area under audit, including the related business objectives

  • Ensure proper and complete identification of key risks areas under audit

  • Socialize scope with applicable C-suite executives and obtain scope approval from VP, Internal Audit

  • Drive and oversee the development and execution of audit test plans

  • Assess if team members and outsourced consultants are allocated to the right audits based on skillset

  • Ensure the audit team maintains the standards prescribed by the global Internal Audit Manual, which in part encompasses the International Standards of the Institute of Internal Auditors

  • Produce a quality audit report with actions agreed to by business partners

  • Review follow-up testing of Audit Managers to ensure risks have been appropriately mitigated

  • Provide periodic updates to the VP, Internal Audit and other C-suite executives on the status of audits.

  • Effectively guide, coach, and mentor internal team members, and assigned direct outsourced consultants, to:

  • Identify business risks in the area under audit

  • Develop and execute test plans for the technology and business processes reviewed

  • Create thorough audit and process documentation, including final reports

  • Oversee the Audit Manager to ensure day to day audit activities are being completed in a timely manner and within budget.

  • Actively work with your assigned team members on their individualized career development goals

  • Assist and/or drive other projects as necessary, including occasional investigations.

Required Skills/Experience:

  • A minimum of 10-12 years experience in internal audit or operational process improvement work with a proven track record in managing and executing technology-focused operational audits

  • Knowledge of cloud computing technology and industry

  • Deep technical competency in one or more of the following areas: security, infrastructure, software engineering, and/or artificial intelligence

  • Strong understanding/working knowledge of general business drivers and processes related to technology companies

  • Strong problem solving, analytical and data analysis skills with a demonstrated ability to “think-out-of-the-box”, be creative, driven by curiosity to understand business drivers and issues, how things work and how to improve processes, in a consultative approach

  • Ability to work in a fast-paced environment, often on multiple projects simultaneously

  • Self-manager and able to work with minimal day-to-day guidance

  • Excellent communication and interpersonal skills, with a proven ability to lead and inspire others within a team and cross-functionally at all levels of the organization

  • Ability to travel up to 20%

  • Native English language skills

Additional Skills/Experience Preferred:

  • Bachelor degree, or equivalent

  • Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Information System Security Professional (CISSP)

  • Prefer a mix of management experience in non-audit (business) and internal audit roles.

  • An advanced degree is desirable

  • Six Sigma or other process improvement experience

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!