, Inc Director, AppExchange Data Strategy in San Francisco, California

Job CategoryAlliances & Channels

Job Details

The AppExchange is the world’s leading enterprise cloud marketplace that gives customers a faster and smarter way to extend the power of the world’s #1 CRM. Today, 87 percent of Salesforce customers and 89 percent of the Fortune 100 are using AppExchange apps. The community of Salesforce customers, partners and developers who power the “Salesforce Economy” is stronger than ever. IDC predicts that Salesforce and its ecosystem of partners and customers will generate $859 billion in new business revenues and 3.3 million new jobs worldwide by 2022.The AppExchange Data Strategy role is an data-centric, analytical role to evolve how the AppExchange grows the business intelligently as we race to 10K solutions and 10M installs. This role will have a strong analytical background, working through complex datasets across multiple systems, and derive business impact. He/She needs to be able to be an expert in how the business and Salesforce technology operates into order to make decisions based off the analytics. He/She will be an expert on our sales and operational processes. He/She will be an expert on our internal systems that power the business. This role will interact with various areas of the company including Sales, Operations, Product, Product Strategy, and Finance. The successful candidate will have a proven track record analyzing data, executing business strategy, and managing KPIs. Ideally, this person will have a financial background in previous roles and/or acted in a similar capacity, and will feel comfortable interacting with senior management on a regular basis.


  • Expert in the AppExchange KPIs and the data that powers the AppExchange business.

  • Draw business conclusions and construct proposals based off the analytics.

  • Strong ability to conduct executive level presentations.

  • Become an expert on how the business operates including sales and operational processes.

  • Use Salesforce reports, dashboards, and Einstein Analytics to analyze the data.

  • Ability to manage multiple initiatives in an entrepreneurial environment.

  • Exceptional communication and presentation skills.

Desired Skills/Experience:

  • 10+ years work experience focused on financial and quantitative analysis.

  • Ability to interact with cross-functional teams, build strong relationships at all levels of the organization, and understands business imperatives.

  • Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions.

  • Excellent verbal, written and interpersonal communication skills; including the ability to conduct executive level presentations.

  • Strong experience using Salesforce reports, dashboards, and analytics.

  • Thought leadership, change management, and project management experience.

  • Self-starter and high degree of motivation to go above and beyond the task at hand.

  • Ability to succeed in a collaborative, start-up paced environment.

  • Work experience in consulting or finance is a plus.

  • Bachelors Degree preferably in an analytical discipline such as computer science, economics, etc.

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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!