Salesforce.com, Inc Business Process Innovation Team - Project Management Lead in San Francisco, California
Job CategoryProgram/Project Management (Non Technical)
Job Title: BPI Team - Project Management Lead
Job Category: Finance & Operations
Location: US - California - San Francisco (HQ)
Over the last couple of years, our Global Finance & Operations team has been empowered to solve problems in a whole new way. Using a homegrown business process methodology, we are enabling our teams to build scale and create fuel for our company. As the Team Lead, you will be the go to person to help implement, promote and set the standard on how we do business process innovation
In this role, you’ll promote and demonstrate how to use our problem solving methodology, authentically communicate the benefits and application of the tools. This multifaceted role demands interaction with a variety of stakeholders from VPs to individual contributors. You will be an active Coach on projects as well as building out our project management program. To be successful in this role, you'll have a passion for details, the ability to manage multiple projects concurrently, and enjoy a fast-moving organization. You’ll possess a natural collaborative nature while maintaining a logical outlook for project execution. You have a track record of building teams, being an excellent facilitator and people trust you.
As the Business Process Improvement Program Manager (BPI Team Lead), you will be responsible for program managing the continuous improvement initiative inside our finance & operations department. You will help develop, deliver and communicate the program to the entire finance & operations team globally. Initially, you will work to create the project management standard and partner to ensure it's success.
Passionately manage the BPI program which includes coaching project leaders, enhancing the program initiatives to meet our changing needs
Be the BPI tools expert
Build out project management process and work to standardize our templates
Responsible for adherence to our methodology and toolkit
Serve as change agent by stimulating, communicating and institutionalizing business process improvement initiatives using a variety of tools
Conduct regular project reviews with leaders for progress, status and issues
Ability to work in a fast-paced, deadline driven environment
Ability to juggle multiple projects at once, last minute requests and quick turnarounds with a positive attitude
Strong detail orientation with proven ability to work quickly without compromising quality
Demonstrated the ability to resolve problems and present appropriate business solutions and recommendations; ability to make quality, independent decisions
You must be able to
Organize and facilitate project planning, weekly meetings, and presentations
Help build a project management program
Track milestones and tasks with assigned teams
Identify and remove impediments that block the team’s ability to meet project objectives
Provide timely status reports; introduce mitigation tactics to minimize project delivery risks
Facilitate team discussions and resolve conflict
Communicate timelines and approval framework for cross team understanding
Orchestrate the efforts of cross functional teams to execute on strategic launches, awareness campaigns and events to ensure all stakeholders are updated
Identify, develop, and roll-out new processes when appropriate
Develop new tools to automate or streamline processes
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
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