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Salesforce.com, Inc Manager, Solution Engineering in Reston, Virginia

Job CategorySales

Job Details

About SalesforceSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. The Public Sector Solution Engineering organization is seeking a Manager, Solution Engineering for our Public Sector ECS business. This role will report directly to the Sr. Director of Solution Engineering. He/she will lead a team of Solution Engineering professionals for our Inside Solution Engineering team in Public Sector – covering Federal Civilian, State & Local Government, Department of Defense and the System Integrator customer community. The successful candidate will be focused on customer success and delivering world-class customer solutions. Qualifications:

  • 10+ years of professional experience with a proven successful track record of leadership within a well-regarded and branded technology company. Should have served as a successfully individually contributing Solution Engineer in the past.

  • 4+ years of Solution Engineering Leadership experience.

  • Possess the intellect and the executive presence to become a true business partner across functions.

  • Proven leader who is capable of contributing to broader business conversations beyond his/her functional expertise.

  • Comfort in public speaking and presenting to both internal and external Executive audiences.

  • Must have resiliency and tenacity to be successful in an extremely fast-paced, ever-changing environment and a reputation for unquestionable ethics and integrity.

  • Solid track record in building, developing and recruiting high- performance teams based on a large network of talent in the software and systems industry.

  • Big thinker striving to make a big impact and unwilling to accept mediocrity.

  • Demonstrated experience in working directly with customers at the C level of an organization, as well as working with industry partners and alliances.

  • Experience managing in a complex, high-growth environment.

  • Strong client relationship skills.

Responsibilities:

  • Day-to-day management of the ECS Solution Engineering team to understand customer goals and assist in mapping and creating compelling solution demonstrations to address these goals and demonstrate how they fit into the Salesforce product portfolio.

  • Active participation in a fast-paced high-energy market segment and ability to balance multiple projects in a team-selling environment.

  • Present Salesforce technology infrastructure and platform - including architecting & demonstrating deep familiarity with hardware, software and security solutions.

  • Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position.

  • Attain quarterly and annual objectives defined collaboratively with Solution Engineering leadership.

  • Help in responding effectively to RFIs/RFPs.

Minimum Qualifications:

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience 10 or more years experience as a solution/sales engineer for a CRM company or similar technology

  • Demonstrated leadership and mentorship skills

  • Knowledge of related applications, relational database, web technology, and cyber-security

  • Web and application server programming experience such as Java, LAMP, SOAP, etc.

  • Solid oral, written, presentation and interpersonal communication skills

  • Ability to work as part of a cross-functional team to solve technical problems

  • Ability to work and manage a team (daily) in an office environment

Preferred Qualifications:

  • Public Sector industry experience

  • Familiarity with Salesforce technology

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

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