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Salesforce.com, Inc B2B Partner Architect Program, Senior Manager in Remote, California

Job CategoryAlliances & Channels

Job Details

Background

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and featured on Fortune's 100 best companies to work for 10 years in a row, named #1 in 2018. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Role Description

The Partner Program Architect team invests in our partners to accelerate their growth and sales/delivery competency in alignment with our go to market strategy by region, cloud and industry. We intelligently guide our partners through scalable learning journeys, 1:many resources, and 1:1 engagements that empower them to drive business value for our Customers. As a critical member of a team responsible for developing and growing B2C & B2B Partner Architects, you will collaborate closely with TMP, CSG, Partner Cloud Alliances, Sales, and Trailhead teams to accelerate the growth of Architects in our partner ecosystem by developing and delivering enablement supporting a credentialed program fostering a world-class community of educated and successful Partners that drive revenue and customer success.

You will be responsible for the development, communication and delivery of the Architect enablement strategy across partner tiers and segments. You will join a team of highly motivated individuals from technical and sales backgrounds whose core mission is to engage, educate and enable our Consulting partners. This role will report to the Sr. Director of the Partner Architect Program.

You must have a strong sense of accountability in the Architect enablement programs designed and delivered by the Partner Architect Program organization. You will balance strategy with ability to deliver formal and repeatable education, enablement, and engagement to develop the Consulting Partner ecosystem with a primary focus on North America and will guide regional Platform leads in EMEA, APAC, and India GDC. Your communication skills, both written and verbal, are paramount to establishing working relationships with business stakeholders and executives.

Responsibilities

  • Develop/maintain/deliver enablement journeys for growing qualified and credentialed Partner Architects

  • Deliver enablement webinars, workshops and other programs, embracing programmatic approaches that are relevant to partners and scalable across the entire partner ecosystem

  • Keep abreast with the latest product offerings and develop best practices, blueprints, evangelize and author solution kits and other forms of enablement to support successful delivery of partner led customer engagements

  • Build and maintain exceptional relationships with senior sales stakeholders in Product, Partner Sales, Partner Account Management, Sales, Solution Engineering and Customer Success Group to understand and align with their needs, business challenges and Partner enablement priorities

  • Contribute content and moderate discussions with partners in the Partner Community

  • Provide regular updates on status and progress to senior stakeholders in Alliances and Product

  • Identify business and technical enablement gaps and work across teams to facilitate content development and delivery prioritization and trade off discussions

  • Leverage metrics and analysis to determine prioritization of enablement tools, programs and processes

Desired Skills/Experience

  • Broad-based business and technology expertise with 15+ years of experience in implementation delivery or channel technical management role focused on enterprise level businesses or Global System Integrators like Accenture, Deloitte, PwC, Agencies as well as boutique and regional System Integrators

  • 5+ years of delivery experience as an Architect, Developer in the B2B space with deep technical proficiency in B2B Commerce, Pardot, CPQ & Billing, Service Cloud, Heroku,Data Strategy, Compliance/Consent, and Security

  • Proven success managing programs/projects that deliver success outcomes at scale; demonstrated leadership driving these results in large, fast paced, cross functional environments

  • Excellent presentation skills and an ability to deliver enablement sessions in both high touch and scale environments

  • Ability to strike a balance between big picture planning and detailed level execution tracking

  • A deep appreciation and talent for simple solutions to complex problems

  • Strong executive engagement and influence skills

  • Flexibility and ability to adjust on the fly to new demands; sense of urgency

Expected Travel - Domestic & International

35% - 45%

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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