Salesforce.com, Inc Agile Strategist in Paris, France

Job CategoryCustomer Success Group

Job Details

Role: Agile Strategist

Location: Paris

About the Salesforce Design & Innovation ServicesMost people know Salesforce, the Customer Success Platform and world's #1 at CRM. We empower companies to connect with their customers in a whole new way and have been named one of Forbes’s “World’s Most Innovative Company” five years in a row as well as one of Fortune’s “100 Best Companies to Work For” eight years in a row.In the past 2 years we have established the Design & Innovation Services team who enable our most strategic customers to create leading customer-companies equipped for the fourth industrial revolution. Our advisors work in small, agile teams with our clients, identifying new opportunities using design led human-centred approaches, co-creating and experimenting new propositions, advising on developing new capabilities and creating the plan to make a transformed state real and self-sustaining.We are here to create the trailblazer organisations of tomorrow, today.About the Job...

In a nutshellYou will be passionate about creating trailblazer organisations fit for the digital age and have an understanding of the behavioural, business model and technological changes that are required to transform.A team player, you will be able to seamlessly integrate into a number of live scenarios with customers from different industries and be the evangelist for creating, improving and advising on business experimentation.You will be excited by tackling a number of high-paced challenges simultaneously, contribute to thought leadership and drive consulting method in this area; assuming responsibility for a team of aligned architects.We would like you to:

  • bring energy to the team, partners and customers

  • be passionate about customer-centricity and digital transformation

  • comfortable developing junior resources

  • proven ability to operate on numerous clients simultaneously

  • collaborate with executives to transform organisations to drive agility and accelerate time to market

  • enjoy building eminence around agile and modern engineering practices

  • be able to transcend business, technology and experience

  • collaborate directly with software and operations teams to coach and guide them on the mechanics of Lean and Agile methods to achieve optimal team effectiveness.

  • coach teams and management towards improving Agile process and metrics, evaluate and mentor existing Scrum teams, and deliver training classes for product owners, developers, and testers.

What you will doYou will have a packed and varied agenda covering thought leadership, method development, team development and most importantly advising our customer ohana. In this role you will be a leader within our strategic consulting community alongside other specialist communities where collaboration is paramount. Broadly speaking you will:

  • spend 60% of time engaging with customers in an advisory capacity

  • spend 20% of time developing thought leadership and consulting method

  • spend 20% of time on supporting eminence, team leadership and go to market activities

  • be able to transcend business, technology and experience

  • lead discovery, advisory and strategy activities

Experience and skills

Ideally you will bring the following skills and experiences to the role:

  • strong experience in incorporating modern engineering practices to deliver enterprise scale services or software products

  • extensive agile coaching experience at an enterprise level

  • expertise in helping create the case for change and driving the adoption of new practices

  • Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors

  • a solid demonstrable understanding of broader digital transformation advisory

  • strong experience in a broad range of agile and scaling frameworks

  • experience in setting up, coaching and correcting business agility curriculums

  • ability to credibly engage technology and business executives

  • experience in creating thought leadership around agile and engineering practice

  • history of presenting your experience at industry events

  • broad understanding of current and latest methodologies and trends

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!