Salesforce.com, Inc Solution Architect- Salesforce DMP in New York, New York
Job CategoryCustomer Success Group
Soluton Architect – Salesforce DMPRoleA Salesforce DMP Technology Architect is a strategic position to our customers and within the DMP Implementation and Integration team. The Technical Architect is a hybrid business and technical consultant, working with clients, external partners, and colleagues across the Salesforce DMP. The Technical Architect is responsible for the solutions design, software implementation and integrations, and manages technical engagement throughout the implementation and deployment process. The TA ensures project success with reduced cycle times and proper configuration anddocumentation of the software based on the clients business requirements. A deep understanding of the DMP technology and how it is implemented under a variety of client use cases in conjunction with various client tech stacks, comprehension of how clients will utilize Salesforce DMP to address their business use cases, and strong knowledge of the partner ecosystem and the integration methodologies into Salesforce DMP, is critical for success in this role. TAs must be able to relay technical specifications to client stakeholders, stay current on the development of new product enhancements, and be second line support for technical issues.Responsibilities- Solutions design: Reflects clients business strategy in technical implementation and solution design documents for each implementation depicting data flows, data sources, data transformations, and data outputs. Considers the impact of his/her solution design on processing costs and efficiency and gathers internal consensus before presenting final designs.- Technical consulting and implementation: Leads all technical implementationactivities related to the setup, configuration, and integrations into the DMP. Understands the subtle nuances of the product and data collection and processing, and can lead detailed discussions with clients on best practices and trade-offs on implementation design decisions. Translates complex technical implementation/deployment topics and details into business-friendly language and presents technical concepts to both technical and non-technical audiences. Has a deep understanding of Salesforce DMP’s underlying technology, and work across T&P and CSG to evangelize for new capabilities to drive value for Salesforce DMP customers.- Integration management: Has a deep understanding of the partner ecosystem andintegration partners. Provides recommendations on how to deploy the Salesforce DMP in relation to systems of record and systems of engagement for ingesting external data sources and enabling activation partners. Coordinates technical integrations with partners, providing technical leadership and troubleshooting efforts where required.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!