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Job Information, Inc Associate, Success Graduate in Munich, Germany

Job CategoryCustomer Success Group

Job Details

Job Title: Associate, Success GraduateStart date: 1 September 2019Location: Munich, with a potential to move to Düsseldorf, Berlin after 12 months.

This is your time to shine! Salesforce is now hiring technical graduates as part of our Success Graduate Program. Develop your technology and consulting skills, and build your career with Salesforce!

Success Graduate Program

This is a unique 12-month experience for diverse graduate talent in various full-time roles within our services and technical sales organizations. It offers continuous development and growth opportunities centered on comprehensive learning paths, direct involvement in customer engagements, coaching and mentoring programs, and challenging career opportunities, all while being part of a global community. For our 2019 intake, we are seeking graduates from all across Europe, though you will be aligned to our office in Amsterdam.

What will you be doing?

As an Associate Technical Consultant you are responsible for crafting and developing technical solutions and implementation of Salesforce into the customer landscape, gather customer requirements and challenge them within large-scale Salesforce implementation projects. Additionally you’ll provide technical consultation to enterprise customers regarding process optimization as part of a digital transformation and serve as liaison between business stakeholders and product teams. This is a perfect role for someone that likes to be technical and program, but also enjoy the customer facing aspect.

PHASE 1: DEVELOP YOUR PERSONAL, BUSINESS AND SALESFORCE SKILLSAs a Success Graduate, your journey will begin with a 2 month onboarding and enablement program, during which you will:

  • develop a deep understanding of our products and business

  • learn critical soft skills and consulting skills you’ll need to develop into your role

  • build your network with your graduate cohort

Key experiences and programs in this phase:

  • Trailhead

  • Industry recognized Salesforce Certifications

  • Two training bootcamps in a Salesforce hub with your European cohort


  • build your practical skills and expertise through shadowing and supporting your functional team

  • take on your own deliverables within team remit

  • deliver impact through program activities, special projects

  • Key experiences and programs in this phase:

  • Continuing on Trailhead and Certifications

  • Volunteering and ProBono projects

  • Graduate Committees

PHASE 3: BECOME AN INTEGRAL PART OF YOUR TEAMFrom month six, to the end of the program, you will:

  • make valuable contributions to our customers through direct engagements

  • carry your own responsibilities as a member of your functional team

  • engage cross-functionally to drive breadth of competencies or explore other functions

Key experiences and programs in this phase:

  • Deep-dive Role Workshops

  • Cross-functional shadowing or special projects

  • Monthly Graduate Enablement Days

What is in it for me?

We are the most successful cloud company, and your skills, dedication, and curiosity will help us continue to innovate and grow. Working at Salesforce you will therefore have the opportunity to significantly impact how we deliver customer success.During the program you will acquire official industry standard Salesforce certifications, and gain knowledge and invaluable international experience leading to both professional and personal development. Depending on your profile, a strong emphasis will be placed on learning skills related to the areas of technical consulting, business acumen and how to engage with customers, and through our strong coaching culture, we aim to develop you into a world-class professional, poised to grow your career anywhere at Salesforce.

Who are we looking for?

We consider applicants from all academic disciplines, and place great emphasis on your cultural fit with our unique Ohana, which is the Hawaiian word for "family", and is one of our most important values. Due to the breadth of roles in our program, at a high-level, we welcome candidates from across three main personas; technical, business, and creative.Generally, to apply for the Success Graduate Program, you:

  • Are graduating in 2018 or 2019 from an IT engineering or equivalent studies.

  • Are passionate about the impact technology can have on the world

  • Are a creative problem-solver

  • Have experience with Java through internships or study projects

  • Are comfortable working onsite with customers to deliver technical value

  • Are ambitious, curious and self-motivated

  • Are comfortable adapting to new opportunities and change

  • Are fluent in English and Swedish

Salesforce is very diverse, and people from lots of different backgrounds thrive and succeed here.

About SalesforceSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Posting Statement and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!