Salesforce.com, Inc Solution Architect - Marketing Cloud in London, United Kingdom

Job CategoryCustomer Success Group

Job Details

Solution Architect – Salesforce Marketing Cloud The Solution Architect (SA) is a key member of the Salesforce Marketing Cloud Professional Services’ team. The SA is responsible for leading the design and delivery of solutions and technologies to meet client business goals and technical requirements. A successful SA has strong development experience and enjoys developing technical solutions and working directly with clients to meet their business needs. An ideal candidate has a software background, works independently, thrives in an entrepreneurial atmosphere, communicates tactfully, and is able to effectively design, test, and deploy software solutions. Responsibilities

  • Lead consultative engagements with clients on the technical and business challenges related to their e-communication initiatives

  • Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities

  • Create, manage and present an actionable BRD/FSD (Blueprint) that aligns a client’s business needs to that of the Salesforce Marketing Cloud solutions

  • Managing multiple client engagements and work with associated team members

  • Identify project issues / risks and present alternatives to alleviate or resolve

    Business Requirements

  • Experience with product positioning leveraging feature to benefit analysis

  • Understanding of sales process and methodologies

  • Excellent strategic & technical thinking

  • Ability to consultatively engage with customers and to quickly make complex decisions

  • Thrives in a fast-paced, entrepreneurial environment

  • Experience leading customer facing discussions

Technical Requirements

  • Understanding of Network Protocols and Services (DNS, HTTP, HTTPS)

  • Experience with web-based On-Demand software solutions

  • Familiarity with multi-tier, high availability application server environments

  • Familiarity with data architecture/schema

Development Requirements

  • An understanding of Server Side Scripting techniques and applications

  • An understanding of RDBMS and PL/SQL

  • An understanding leveraging WebServices - SOAP and REST APIs

  • An understanding of object oriented programming and design with .NET, Java, and/or PHP is preferred

Experience

  • BRD and FSD documentation creation

  • eMail Marketing experience preferred

  • Exposure to Internet Marketing tools / strategies preferred

  • A deep understanding of Service Oriented Architecture

    About SalesforceSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!