Salesforce.com, Inc ES Strategy & Operations Associate Analyst in Indianapolis, Indiana
Job CategoryEmployee Success
The Employee Success (ES) Strategy & Operations Associate Analyst will play a supporting role in helping Salesforce strategically plan for and grow its most important assets—our world-class workforce and our unique Ohana culture. Salesforce's dramatic growth would simply not be possible without the collective energy of our people. Our continued growth requires that we plan for workforce expansion strategically, ensuring that we have access to top talent in the locations that matter most for our customers, our partners, and our employees themselves, and that we grow in ways that sustain and enhance our Ohana culture.The ES Strategy & Operations Associate Analyst will report into the VP, Global Workforce Planning & Ops and assist in adapting, updating, and enhancing the existing company global workforce plan (WFP), building on work done to date but innovating and updating for FY20+. Plan scope is global and looks out to FY24+ for all roles, with special focus on key technology talent, customer proximity, and overall financial performance.Beyond WFP strategy and development, this candidate will assist in operationalizing, tracking performance against the plan, including operationalizing within our IT systems, working closely with HRIS, Business Technology, recruiting and business operations teams. The candidate will be detail-oriented and hands-on, helping to build out, at a detailed level, all aspects of the plan, associated models, inputs and assumptions.The successful candidate will also support other related, mission-critical projects as needed working in support of the EVP of Global People Strategy and Operations.
Develop quantitative employee growth models and related compensation and real estate expense calculations
Engage directly with stakeholders across the business to assess growth needs and assemble direct inputs for modeling efforts
Direct the operationalization of the plan, including tracking and reporting in Workday and Salesforce Analytics, and ensuring tie-in with compensation modeling and planning
Determine best metrics to quantitatively assess overall progress and impact, as well as early warning guidance/triggers
Assess implications of the plan on Salesforce's Ohana culture, both positive and negative, and work with senior leadership to address as/where needed.
Assist in drafting monthly updates to company senior executives
Ensure always-on reporting via Salesforce Analytics
Assess new technology options to scale and automate capacity planning
Provide strategic input and can-do orientation on other, mission-critical projects
1 year work experience
Background in management consulting or finance strongly preferred
Highly analytical and intellectually curious about data analysis, trends, and insight generation
Highly collaborative workstyle
Excellent PowerPoint skills with a deep understanding of graphs and visuals
Excellent with Excel to conduct analysis; strong analytical and problem-solving skills
Excellent oral and written communication skills; ability to communicate effectively with different levels of management, as well as the business and technical communities
Extremely adept at integrating disparate information and understanding data trends
Must be able to proactively communicate status and identify risks
Must be comfortable with ambiguity - both in terms of data unavailability and changing requirements and priorities
Must be results oriented and able to move forward without complete information and with minimal supervision
Experience with HCM (ex. Workday, SAP, etc.), and data visualization tools (ex. Tableau) a plus
Experience with SQL, R, Einstein Analytics or Python a plus
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!