Salesforce.com, Inc Accessibility Specialist in Indianapolis, Indiana

Job CategoryProducts and Technology

Job DetailsAccessibility Specialist

Department DescriptionThe Salesforce User Experience team is made up of over 200 super-talented and hard-working researchers, interaction designers, visual designers, and front-end engineers who collaborate closely to bring Salesforce products to life. We are a User Centered Design shop that values customer success and happiness. We are a passionate crew that has fun while working UX magic. Help us transform the way business gets done while contributing towards our core values of Trust, Customer Success, Innovation, and Equality. Role DescriptionAs an Accessibility Specialist supporting the Marketing, Commerce, and Integration Clouds, you'll be looked to as an expert, mentor, and evangelist of creating accessible products. You will work closely with other UX disciplines, development and product management to enhance existing accessibility features and help create new ways to make these clouds accessible. You are passionate about accessibility and are excited about the opportunity to transform the way Salesforce products are built. If you love solving problems, gravitate towards collaboration, and strive for quality, then this might be the job for you.Your Impact

  • Facilitate and encourage collaboration and transparency across disciplines, geographies, and company departments.

  • Patiently and persistently evangelize, educate, and train designers, developers and product managers about accessibility

  • Regularly meet with stakeholders in both Technology and Product area to promote the benefits of accessibility

  • Work with existing Marketing, Commerce, and Integration Cloud products and audit them for accessibility and communicate areas of improvement.

  • Collaborate with researchers and designers to ensure future designs will be accessible and compliant with standards.

  • Demonstrate excellence at reviewing and communicating accessibility changes and updates from small details all the way up to high level direction.

  • Volunteer for the non-profit(s) and projects of your choice for at least 56 hours per year during paid working hours.

  • Invest in learning and growing and personal development.

Experience / Skills Required

  • Experience with assistive technology and accessibility standards

  • Experience with JAWS, NVDA, VoiceOver or other screen readers

  • Familiarity with assistive software technologies including dictation, magnifiers, etc.

  • Strong background in the implementation of current ARIA best practices for interactive UI and their effects on assistive technology

  • Ability to contribute to large accessibility initiatives by forming positive working relationships with Product Owners, Development and Quality Managers, in addition to engineers and designers

  • Ability to identify inaccessible features of web based and mobile applications

  • Ability to successfully assist in all aspects of accessible product development from design through development to quality testing

  • Ability to identify accessibility issues of visual and interaction designs

  • Ability to learn new UI development frameworks for the purpose of assisting engineers in creating accessible products

  • Familiarity with HTML and CSS

  • Must be self-motivated, a good communicator with solid speaking skills, comfortable following direction, and able to work independently as well as with a variety of different people and roles

Preferred Skills

  • Expert experience with accessible web and mobile development and testing

  • Experience with accessible HTML and motion and animation CSS

  • Experience with Javascript libraries such as jQuery, React, Handlebars and Mustache

Responsibilities

  • Evangelize and promote accessible design and development

  • Work with designers and developers to help them create accessible products and features

  • Work on various web and mobile application interfaces ensuring they are accessible for users and meet international accessibility standards

  • Lead accessibility presentations, brainstorms, discussions, and reviews

  • Solve complex accessibility problems

  • Thrive in a highly collaborative, fast-paced, agile environment

  • Track accessibility work items related to your product area and be prepared to report current status to a number of different stakeholders

Company Overview:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!