Salesforce.com, Inc Senior Solution Engineer | Commercial Clients | HongKong in Hong Kong, Hong Kong

Job CategorySales

Job Details

About Us:

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

The Solution Engineer is responsible for leading the solutioning throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. The Solution Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.

To accomplish this, the Solution Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Specific Responsibilities:

  • Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.

  • Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots through their inception to completion.

  • The ability to confidently present and articulate the business value of the Salesforce cloud-based application suite and platform to managers and executives of all levels.

  • Be an innovator who can create new solutions using out-of-the-box thinking.

  • Deliver product, technical, and security related responses on RFPs/RFIs.

  • Work as a team player by contributing, learning and sharing new knowledge.

  • Demonstrate a working knowledge of how to integrate cloud applications to existing business applications.

  • Manage multiple customer engagements concurrently.

  • Be self motivated, flexible, and take initiative.

  • Willingness and flexibility to travel as needed.

Required Skills:

  • At least 6 to 15 years experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or high value business solutions.

  • Data modelling skills are desirable.

  • Business Analysis and Business case/ROI construction.

  • Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

  • Superior presentation and demonstration skills.

  • Experience in multi product solution selling, in Enterprise customers within the Hong Kong and China markets.

  • Fluent in Cantonese and English.

  • A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!