Salesforce.com, Inc Email Marketing Specialist, Salesforce Marketing Cloud, Germany in Berlin, Germany

Job CategoryCustomer Success Group

Job Details

Email Marketing Specialist – Salesforce Marketing Cloud

The Deployment Specialist works within the Salesforce Marketing Cloud Services team to provide support a key customer in the deployment of their email campaigns and related landing pages. This role executes the process of email campaign deployment from receipt of customer’s creative assets through the actual deployment of the campaign. This includes coding HTML emails, SQL statements, amending code within emails which manages dynamic content, testing for functional and rendering quality, executing the test send, managing the client approval process, preparing the subscriber list and scheduling the deployment in the Salesforce Marketing Cloud application.

Responsibilities

  • Collaborate with Salesforce Marketing Cloud Program Leads, Technical Producers and Design Consultants to manage, create and deploy campaigns on behalf of customers.

  • Manage the customer's email campaign calendar to ensure that regularly-scheduled sends are completed in a timely fashion, and that unscheduled sends are executed in accordance with pre-agreed client deadlines.

  • Upon receipt of customer-approved final creative assets:- Prepare Photoshop files as required, slicing/resizing images- Manage customer assets- Build emails using Salesforce Marketing Cloud templates- Create HTML paste emails using HTML and inline CSS

  • Perform campaign-specific quality assurance testing to validate functional and rendering performance.

  • Manage customer revision and approval process through the deployment of test sends.

  • Manage subscriber data, import and segmentation using a combination of tools and database queries.

  • Schedule deployment in application and provide scheduling completion communication to customer.

  • Monitor the campaign post-deployment to validate completion

Requirements

  • Hands-on experience with HTML, CSS and Adobe Creative Suite

  • Experience with SQL and relational data

  • Knowledge of Internet development technologies (HTML, XML, Web Services, web development tools etc.)

  • Knowledge of Microsoft Office programs

  • Strong written and verbal communication skills

  • Impeccable eye for detail

  • Strong organizational skills

  • Salesforce Marketing Cloud application experience a plus

  • Fluent in English and German

About SalesforceSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work, for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

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Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!