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Salesforce.com, Inc Curriculum Developer in Atlanta, Georgia

Job CategoryOperations

Job Details

Salesforce’s Team Trailhead is seeking a curriculum developer to join us on our mission of empowering everyone to learn.Trailhead is the fun way to learn Salesforce. It's revolutionizing the way people learn and energizing, activating, and expanding our incredible Salesforce community. Trailhead helps skill-up developers, admins, and business users by presenting them with a series of guided learning 'Trails' that break up Salesforce into small, digestible bites. It's modular, social and gamified. And most importantly, it's fun...and a little bit weird. Check it out at trailhead.salesforce.comWhat we’re looking for: You are a curriculum developer and writer with experience creating engaging and effective learning. You thrive on quickly learning new products and technologies with minimal direction, and have an interest in translating that knowledge into innovative learning. You have proven expertise in identifying the right style and level of content for various audiences and have a track record of creating compelling, innovative and comprehensive hands-on self-study or expert-led learning experiences.Responsibilities:

  • Bring a deep understanding of our learners, and be able to put yourself in the mind of the learner to create incredible, fun, aspirational, relevant content; develop content from the ground up, working closely with other team members, product managers, internal stakeholders, and external subject matter experts in the process;

  • Produce quality learning content including but not limited to: presentation slides, instructor guides, job aids, lab instructions, assessment and credential questions, videos and course descriptions using the Trailhead standard development process and templates;

  • Manage content development from start to finish for projects of low to medium complexity, from the initial outline to the finished product, through rounds of edits and revisions;

  • Manage development projects and act as a liaison with third party vendors;

  • Assist with content development and management for expert-led workshops at Salesforce events;

  • Develop and maintain subject matter expertise on the Salesforce platform;

  • Ensure learning is fun and engaging.

Experience/Desired Skills:

  • 1+ years of experience as a content creator, writer or curriculum developer in a professional capacity, with samples to show it;

  • Knowledge of adult learning theory and application of theory to learning deliverables;

  • Has experience contributing to learning content that makes challenging, complex ideas, concepts, and tasks understandable and appealing to a variety of audiences;

  • Has the ability to thrive in a rapidly changing environment;

  • Knows how to balance high standards for quality with the need to get to market fast;

  • Strong organization, project management, planning, problem-solving, analytical and critical thinking skills;

  • Has completed at least a badge or two in Trailhead and is eager to earn more;

  • Hands-on experience using, administering, or developing with Salesforce;

  • Experience with Agile methodologies and principles;

  • Ability to travel up to 15% domestically to support learning programs.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

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